At LingvoTrans ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our language learning services. Please read this policy carefully to understand our practices regarding your personal data.
Personal Information: When you register for our language courses, request information, or contact us, we may collect personal information such as your name, address, email address, phone number, date of birth, language proficiency level, and payment details.
Course Information: We collect information related to your enrollment, attendance, progress, and performance in our language courses to provide you with appropriate educational services.
Website Usage Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, and the dates/times of your visits. We use cookies and similar technologies to enhance your experience and collect usage data.
Communication Information: When you communicate with us via email, phone, or through our website, we may collect and store the content of those communications.
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our language courses and services
- Processing enrollments, managing student records, and facilitating payments
- Communicating with you about your courses, progress, and our services
- Personalizing your learning experience and providing appropriate course recommendations
- Conducting research and analysis to improve our educational methods
- Complying with legal obligations and protecting our rights and interests
- Marketing our services and sending promotional materials (subject to your preferences)
We may share your personal information with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and student management systems.
Regulatory Bodies: Government authorities or educational accreditation bodies as required for compliance with regulations applicable to educational institutions.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Consent: We may also disclose your information with your consent or as otherwise disclosed at the time of collection.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and legal requirements.
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly. If you believe we may have collected information from a child under 16, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at our language center in Perth or via the contact details provided on our website.